About Fei Siong
Fei Siong Institute was set up by Fei Siong Group with the:
Vision: Leading Singapore food services group
Mission: Serve quality hawker food at great value
Values: Customer First! People First! Service First!
Fei Siong Group today has:
- More than 1,600 staff
- More than 173 outlets
- 20 brands
Fei Siong Group was the Winner of:
- SkillsFuture Employer Award 2020
Fei Siong Institute Pte Ltd (FSI) started on 13 Aug 2020
First Singapore Hawker Food Institute
- SkillsFuture Singapore (SSG) public WSQ Approved Training Organization (ATO)
- Collaborates with Enterprise Singapore (ESG)
- Collaborates with Institute for Adult Learning (IAL) Singapore
FSI today has served more than:
- 761 people
- 10 companies
Trained by Industry Leader, not just a training provider
Workplace-based learning in classroom and in workplace
24-7 access to the FSI community for help
Courses that improve your performance and success
Trained and assessed by
FSI complies with quality policy and procedures
WSQ courses are accredited by SSG
Students who do well will be offered jobs by FS companies
FSI is a SSG registered public WSQ ATO which provides workplace learning for managers, staff and hawkers in the hawker food industry to help them upskill themselves and achieve success in their work and personal lives.
People have attended FSI Courses
Food services companies face enormous challenges in transforming themselves to meet challenges posed by changing customer needs, digitalization, automation and the need for managers and staff to constantly learn, unlearn and relearn.
At FSI, we provide consultancy services to food services companies, including learning needs analysis. For independent operators, we provide coaching to help them build and manage their business from scratch. Finally, we provide a range of WSQ and non-WSQ courses to upskill the food services workforce.
Your Corporate Training Partner
FSI helps you to conduct training needs analysis to develop training and development plans to upskill your managers and staff so that they can perform their jobs better and delight your customers.
FSI can help you develop company-specific OJT blueprints and train your supervisors to conduct OJT training for their staff. We can also help you create training road maps for your managers and staff.
FSI can customize courses to meet your operational needs. Our courses are focused on workplace learning. In other words, we train our learners to apply knowledge and skills to improve their work performance.
All current and former learners can message FSI web site 24/7 whenever they encounter any work problems and discuss solutions with FSI trainers, and other learners. This is just in time learning, FSI style.
FSI blogs on news and important information on human resources and training and development are posted on its website and regularly updated.
WSQ courses, mandatory courses and other skills courses are available and SkillsFuture funding is available for relevant courses and learners.